CultYvate Privacy Policy

This Privacy Policy (“Policy”) is effective starting January 1^st , 2023.

cultYvate is operated by Farms2Fork Private Limited, a Private Limited Company incorporated under the Indian Laws (hereinafter referred to as “We”, “Our” or “Us”) and the terms “You/ Your” refer to you as a user of our website (www.cultyvate.com) and mobiles applications , wherever the context so requires.

By accepting this Privacy Policy, you expressly consent that all your personal information collected by us through our website, mobile applications or service may be used and disclosed as set out in this Policy. If You do not agree please do not use or access the product or service. By accessing the website, mobile applications and services you agree to the collection and use of your data by the company in the manner provided in this Privacy Policy. We may revise this Privacy Policy from time to time. Your usage of the website, mobile applications and services shall be deemed to be your consent to the Privacy Policy along with any amendments made thereto by the Company. If You have questions about our privacy practices, please send us an e-mail at hello@cultyvate.com.

This Privacy Policy is incorporated into and subject to the Terms of Service. Capitalized terms used but not defined in this Privacy Policy shall have the meaning as assigned thereto in the Terms of Service.

This Policy covers the following Topics.

Why we collect and use your personal data

cultYvate collects and use your personal data for the following purposes.

Marketing, events, and promotions

Deliver information about our company and cultYvate Solutions
Allow you to register for and attend webinars, events, and conferences
Improve the operation of our websites, mobile applications and effectiveness of marketing campaigns
Administer promotions, surveys and focus groups

Deliver services, improve products and provide customer support

Facilitate the evaluation, purchase and delivery of cultYvate solutions
Design, develop, and understand the use of cultYvate solutions
Enable access to cultYvate solutions, download software, submit feature enhancement requests and participate in community forums
Support your use of cultYvate solutions, provide technical support, and resolve issues

Improve internal operations

Analyze your use of cultYvate solutions to drive improvements
Manage our sales and marketing activities, and measure corporate performance

Manage business continuity and disaster recovery operations

Fraud prevention, security, and compliance
Protect the security and integrity of cultYvate solutions and data
Prevent fraudulent transactions, protect our intellectual property and other assets
Enforce cultYvate’s legal rights and meet legal compliance obligations including corporate reporting, legal and regulatory compliance and fiduciary obligations

cultYvate will only process personal data when we have a fair and lawful basis for the activity, including:

where you have given your consent, which you may revoke at any time with effect for the future, to process your personal data for a specific purpose, such as subscribing to receive marketing email or other communications from us about cultYvate solutions;

as necessary to fulfill or perform a contract we enter into with you, such as when cultYvate solutions are availed by you, and we are providing technical support of cultYvate solutions;

when we have a legal obligation, or the processing is in the public interest or in furtherance of a vital interest;

the processing is necessary to further our legitimate interests, which may include the performance of a contract with the organization you work for, improvement of our products or services, securing our systems and to protect against fraud, or to act on your request, such as when you register to attend a webinar, or make inquiries about cultYvate solutions.

What we collect and how we use your personal data

We automatically collect and aggregate information when you visit our websites, use accounts you create to access and obtain support or contact us. We use technologies, such as cookies, to enable functionality, measure website performance, and provide relevant information when you visit or return to our sites. We may also use this information to determine the effectiveness of content or the email messages you’ve subscribed to. For more information about the cookies we use, including how to manage cookies on your device and how to withdraw your consent to non-necessary cookies, please see the cultYvate Cookie Notice.

This information helps our websites work correctly, provide information about cultYvate solutions and supports our efforts to understand our customers’ interests.

We collect the following types of information from you when you visit our websites and apps:

Device and browser information: We collect information about the device and browser you use when visiting our websites and apps, including information such as the Internet Protocol (IP) address of the device, your preferred language, the type of device you use, the device operating system and browser type.

Geolocation: We may derive the geographic location, such as country, region, state, city,village based upon the IP address of the device used when visiting our website and using our mobile applications to analyze traffic and improve performance of our site and provide a contracted service.

Browsing activity: We collect information about how you browse our websites, including the address of referring websites, the pages you visit, and the path you take through our websites.

Social media features: Our websites allow you to share information on your social media platform of choice, such as Instagram, Facebook, Twitter, YouTube and LinkedIn. These features are generally recognizable by their third-party logo and may collect your IP address, the page you are visiting on our site, and set a cookie to enable the feature to work properly when you use this functionality.

When requesting information or registering for an event or webinar:

You may sign up to receive information about our company, cultYvate solutions, industry news and information, register to participate in our partner program, or register to attend an event or webinar. Based on your consent, we may send you electronic communications to keep you informed of changes to cultYvate solutions.

Your personal data will be accessed by authorized cultYvate personnel to deliver the requested information and market to you in compliance with this Policy and applicable laws on direct marketing. We may also provide your personal data to third-party service providers to help us deliver the information you requested, support event activities, or provide updates about cultYvate products and services. Third-party service providers are not permitted to use your information for any other purposes and are required to adhere to personal data protection laws.

The personal data we collect to deliver the information you requested, or register you for an event, may include your name, job title, company name, email address, country, phone number and recent web activity.

You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.

If you are registering for an event that is co-sponsored by another organization, you will be informed at the time of registration what data will be shared with that organization.

Personal data collected when registering with developer, partner or customer support web portals

Customers, partners and developers may register to access web portals to gain access to documentation, support content, download software, manage licenses, participate in a developer community, and submit customer requests. The personal data we collect may include your name, job title, company name, email address, mailing address, phone number and recent web activity.

When using our products, software and services

As part of using our products, software and services we collect information, including personal data, that is necessary to perform those services, provide our products and software to you, manage licenses, communicate with customers and to improve and develop cultYvate solutions.

When providing professional services to our clients, cultYvate may collect personal data from our clients, users of our clients’ networks and systems, and systems that connect to our clients’ networks and systems. The collection and use of this personal data are limited to providing the professional service to the client. Authorized cultYvate personnel will access personal data and we may transfer personal data to third-party service providers to help us provide these services.

Aggregated or anonymous data

cultYvate may derive aggregated or anonymous data (i.e., data that is not associated with/linked to an identifiable individual or organization) from data collected through cultYvate solutions. cultYvate may use aggregated/anonymous data for any lawful business purpose (including, without limitation, to develop and improve the cultYvate solutions and to create and distribute reports and other materials).

When purchasing consumer products from us

When purchasing consumer products from us and related offerings, we use services provided by third-party service providers to process payments for your subscription. cultYvate does not store or have access to your payment card information.

Sharing of your personal data

We do not sell, lease, or trade the personal data we collect from you. We may provide access or transfer your personal data to authorized cultYvate personnel, and third-party service providers. This includes third-party service providers who help us market, provide support, maintain or service cultYvate solutions, or otherwise support our business operations.

The personal data shared with cultYvate entities may include: your contact information, such as your name, e-mail address, telephone number, mailing address, country/region, company name, and job title, along with your recent interactions with our business applications, and event attendance.

Because cultYvate must comply with applicable laws including local legislation, regulations and the orders of courts or other lawful authorities, other lawful requests, or official legal processes, or pursue our legitimate interests to enforce or establish our legal rights, we may sometimes be required to disclose your personal data to government agencies and law enforcement officials.

We may also provide access to, assign, or disclose your personal data, where absolutely necessary, in connection with a corporate transaction, such as a merger, acquisition, or purchase of all or a portion of our company assets.

How we protect your personal data

We take commercially reasonable measures, including physical, administrative and technical safeguards, to protect your personal data from unauthorized access, use, alteration, destruction and disclosure. Despite our taking reasonable security precautions and processes, no data transmission over the Internet can be guaranteed to be 100% secure.

How long we store your personal data

We retain your personal data for the period necessary to fulfill the purposes for which it was collected and for a reasonable period thereafter to comply with our legal obligations, and contractual and business operational requirements.

At the expiry of the applicable data retention periods, CultYvate will take steps to have your personal data deleted, aggregated or made anonymous, unless further retention is required by applicable laws.

Marketing communications from cultYvate

cultYvate may communicate information, surveys, marketing materials, advertisements or customized content relevant to you as part of your existing business relationship with cultYvate. cultYvate may ask you from time to time if you would like to receive additional announcements, news, offers or event invitations regarding cultYvate and cultYvate solutions.

An unsubscribe mechanism is included with every cultYvate marketing or commercial communication. You can update your information, review your communication preferences, or stop receiving further communications from us by following the instructions contained within each communication we send you.

Service-related communications from cultYvate

CultYvate may also send you certain service-related communications. For example, CultYvate may send a welcome email or message when you first activate a CultYvate Offering to inform you about the service and its terms, to notify you of important changes, to tell you how to manage your credentials or account, to provide service infrastructure notifications or information about upgrades or updates, to provide warranty information, product recall information, safety or security information, or for surveys of current or former users. Because such service-related communications are necessary for the use of your CultYvate Solutions, you may not opt-out of receiving these communications.

Accessing, rectifying and deleting your personal data

Upon written request, CultYvate will inform you whether it holds personal data about you and provide you with your personal data within a reasonable timeframe and at minimal or no cost in accordance with applicable laws. If you identify an inaccuracy or incompleteness in your personal data, CultYvate will amend your information and notify any third parties as required by applicable laws.

Upon written request, and to the extent authorized under applicable law, CultYvate will also erase any personal data it holds about you using reasonably appropriate technical measures when there is no breach to an agreement.

Withdrawing your consent

At any time, you may withdraw your consent for CultYvate to Process your personal data in the future in accordance with this Policy (to the extent we base Processing on consent), subject to legal or contractual restrictions. As such, CultYvate may continue to use your personal data as may be required to provide you with requested services, and to the extent that CultYvate is contractually obligated to do so or as necessary to enforce any contractual obligations you may have with CultYvate. If you refuse to provide CultYvate with the personal data it requires or later withdraw your consent to use and disclose this information, CultYvate may no longer be able to provide you with your CultYvate Solutions.

You may withdraw your consent at any time by notifying CultYvate at hello@cultYvate.com.

Marketing or commercial communications: You may unsubscribe from receiving marketing or commercial communications about CultYvate or CultYvate Solutions by:

clicking the unsubscribe link at the end of any marketing or commercial communication from CultYvate;

by writing to CultYvate at hello@cultYvate.comand advising what particular types of marketing or commercial communications you no longer wish to receive.

Contact us

We value your feedback. If there are any questions regarding this Policy, or our collection and use of your personal data, you may contact us by email at hello@cultYvate.com or by sending mail to the addresses below:

Farms2Fork Pvt. Ltd. (cultYvate)

2nd Floor, No 763, Gowri Arch, 33rd A Cross,

9th Main, Jayanagar 4th Block, Bangalore – 560011

If we make any material changes to this Policy, CultYvate will revise the “Last Updated” date that is indicated on the Privacy Policy and any material revisions will be noted.

Your continued use of the CultYvate products, services or website following the posting of changes to this Policy will be deemed your acceptance of those changes.

Last Updated: January 1, 2023

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